Chatbit is a shared team inbox for WhatsApp, Instagram, Facebook Messenger, SMS and website chat, with broadcasts, chatbots and AI replies in Arabic and English.
Updated 30 October 2026
Every message lands in the same place, on the same contact record, whichever channel it came from.
Assign and transfer conversations, mention colleagues, add private notes and saved replies, and see when someone else is already replying.
Connect your numbers through Meta’s official platform, with approved templates, delivery and read status, and WhatsApp calls. Several agents can share one number.
Send approved WhatsApp templates, push notifications or emails to selected contacts now or on a schedule, and see who received, read and tapped them. WhatsApp broadcasts go only to people who agreed to hear from you.
Build menus, questions and conditions visually. Hand over to a person when needed, or let an AI agent answer from your own knowledge base.
Every channel’s history on one contact, with labels, custom fields, imports, segments and suggestions to merge duplicates.
Response times, message volume, agent workload and customer ratings, with routing rules, queues and response-time targets.
Read and reply on Android and iPhone, with the same notes, labels and AI help as the web inbox.
Conversations are stored on a dedicated Macrosbit server and are not shared with other customers.
Suggested replies arrive as drafts. Summaries and instant translation help every agent answer in the customer’s language.
Pick the plan that fits your team today. Every plan includes the shared inbox, the Macrosbit mobile app, and Arabic and English. Add seats or AI credits whenever you need them.
For small teams starting on WhatsApp.
Billed monthly.
Start with StarterFor teams answering on every channel.
Billed monthly.
Start with BusinessFor larger teams and connected systems.
Billed monthly.
Start with ProFor custom needs.
Priced for your team
Talk to our teamMeta’s WhatsApp fees are charged at cost, with no markup. SMS is prepaid credit. Prices are in Kuwaiti dinars.
Start any plan free for 7 days or pay now, or book a demo and we will connect a test WhatsApp number with you first. Book a demo
Grow a plan without moving up to the next one.
KWD 5 / month
One more person answering customers in the inbox.
KWD 10 / 500 credits
Only when you run out. They count for the month you buy them.
KWD 50 once
We connect your channels and set up the team with you. Free on yearly plans.
At cost
Meta’s per-message fees, passed on with no markup.
| Feature | Starter | Business | Pro | Enterprise |
|---|---|---|---|---|
| Team seats | 3 | 10 | 20 | No limit |
| AI credits a month | — | 500 | 2,000 | Custom |
| Website chat | ||||
| Instagram and Messenger | – | |||
| Email, SMS and Telegram | – | |||
| Shared inbox, labels, notes and saved replies | ||||
| Greeting and after-hours auto-replies | ||||
| Mobile app | ||||
| Chatbot flows and AI agents | – | |||
| Routing, queues and response-time targets | – | |||
| Broadcasts | – | |||
| AI suggested replies and translation | – | |||
| AI conversation summaries | – | – | ||
| API and webhooks | – | – | ||
| Priority support | – | – | ||
| Custom integrations and service-level terms | – | – | – |
We set Chatbit up with you, so your team answers from day one.
We link your WhatsApp number, pages, SMS sender and website.
Add agents, roles, working hours and who handles which channel.
Routing, saved replies and the first chatbot flows.
We train your team and stay close in the first weeks.
Yes. It uses Meta’s Cloud API, so you keep your verified number, approved templates and delivery statuses.
Yes. The whole team works from the shared inbox on the same number.
Yes, as template broadcasts to contacts who opted in to hear from you.
WhatsApp, Instagram, Facebook Messenger, SMS and a chat widget for your website.
Yes. The inbox, chatbots and AI all work in Arabic and English, with translation between the two.
Starter is KWD 29 a month, Business KWD 69 and Pro KWD 120. Enterprise is quoted for custom needs.
Every active user in your company, admins included. You can add more for KWD 5 a month each, and deactivating someone frees their place.
One credit is one AI request: a suggested reply, a translation, a conversation summary or one step of an AI agent’s answer. Credits renew every month.
The AI features pause until the next month, or until you add 500 credits for KWD 10. The inbox keeps working, and a conversation the AI agent was handling is passed to a person.
No. Meta charges its own WhatsApp fees per message. We pass them on at cost, with no markup. SMS is sold as prepaid credit.
Setup is KWD 50 once, and free on yearly plans. We connect your channels, set up your team and train them with you.
Yes. A yearly plan costs ten months’ price for twelve months, and setup is free.
Yes. Move up or down at any time. Your conversations and contacts stay; on a smaller plan, the newest users above its limit lose the inboxes until you free places.
Enterprise has no user limit, AI credits sized to your use, custom integrations and service-level terms. Talk to our team for a price.
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