Pick the plan that fits your team today. Every plan includes the shared inbox, the Macrosbit mobile app, and Arabic and English. Add seats or AI credits whenever you need them.
For small teams starting on WhatsApp.
Billed monthly.
Start with StarterFor teams answering on every channel.
Billed monthly.
Start with BusinessFor larger teams and connected systems.
Billed monthly.
Start with ProFor custom needs.
Priced for your team
Talk to our teamMeta’s WhatsApp fees are charged at cost, with no markup. SMS is prepaid credit. Prices are in Kuwaiti dinars.
Grow a plan without moving up to the next one.
KWD 5 / month
One more person answering customers in the inbox.
KWD 10 / 500 credits
Only when you run out. They count for the month you buy them.
KWD 50 once
We connect your channels and set up the team with you. Free on yearly plans.
At cost
Meta’s per-message fees, passed on with no markup.
| Feature | Starter | Business | Pro | Enterprise |
|---|---|---|---|---|
| Team seats | 3 | 10 | 20 | No limit |
| AI credits a month | — | 500 | 2,000 | Custom |
| Website chat | ||||
| Instagram and Messenger | – | |||
| Email, SMS and Telegram | – | |||
| Shared inbox, labels, notes and saved replies | ||||
| Greeting and after-hours auto-replies | ||||
| Mobile app | ||||
| Chatbot flows and AI agents | – | |||
| Routing, queues and response-time targets | – | |||
| Broadcasts | – | |||
| AI suggested replies and translation | – | |||
| AI conversation summaries | – | – | ||
| API and webhooks | – | – | ||
| Priority support | – | – | ||
| Custom integrations and service-level terms | – | – | – |
We set Chatbit up with you, so your team answers from day one.
We link your WhatsApp number, pages, SMS sender and website.
Add agents, roles, working hours and who handles which channel.
Routing, saved replies and the first chatbot flows.
We train your team and stay close in the first weeks.
A seat is one person who answers customers in the Chatbit inbox. You choose who holds the seats, and you can add more for KWD 5 a month each.
One credit is one AI request: a suggested reply, a translation, a conversation summary or one step of an AI agent’s answer. Credits renew every month.
The AI features pause until the next month, or until you add 500 credits for KWD 10. The inbox keeps working, and a conversation the AI agent was handling is passed to a person.
No. Meta charges its own WhatsApp fees per message. We pass them on at cost, with no markup. SMS is sold as prepaid credit.
Setup is KWD 50 once, and free on yearly plans. We connect your channels, set up your team and train them with you.
Yes. A yearly plan costs ten months’ price for twelve months, and setup is free.
Yes. Move up or down at any time. Your conversations and contacts stay; on a smaller plan, seats above its limit stop counting until you free them.
Enterprise has no seat limit, AI credits sized to your use, custom integrations and service-level terms. Talk to our team for a price.
Choose a plan, or book a demo and we will connect a test WhatsApp number with you first.